Ford's SYNC 4 infotainment system has become standard across many models, yet most drivers barely scratch the surface of what it can do. Between wireless connectivity, voice-controlled navigation, and smartphone integration, SYNC 4 includes tools designed to simplify daily driving, reduce distractions, and make time behind the wheel more productive.
For drivers in Ontario navigating Highway 400 traffic, managing school pickups, or coordinating family schedules, SYNC 4's features can turn a vehicle's touchscreen into a practical command centre. Here are five features worth using every day.
Why SYNC 4 Matters for Ontario Drivers
Ontario's road network presents unique challenges. Highway 401 congestion, unpredictable weather, and long commutes between cities demand technology that adapts to changing conditions. SYNC 4 addresses these needs with cloud-based navigation, real-time traffic updates, and hands-free controls that keep attention on the road.
The system appears on Ford vehicles equipped with 8-inch or 13.2-inch touchscreens, depending on the model and trim level. Enhanced voice recognition, wireless smartphone connectivity, and split-screen multitasking work together to reduce the need for manual inputs while driving.
Wireless Apple CarPlay and Android Auto
SYNC 4 eliminates charging cables for Apple CarPlay and Android Auto users. Once paired, smartphones connect automatically when the vehicle starts, displaying apps, messages, and music on the touchscreen without requiring a physical connection.
Navigation apps like Apple Maps, Google Maps, and Waze run directly through the touchscreen, using the vehicle's speakers and display. Music streaming services, podcast apps, and audiobooks follow the same pattern. Phone calls route through the vehicle's audio system, allowing hands-free conversations using steering wheel controls or voice commands.
Daily Use Case:
A driver leaving Collingwood for Toronto can start navigation with a voice command, queue a podcast, and set a reminder for a meeting without touching their phone or the touchscreen.
Enhanced Conversational Voice Recognition
SYNC 4's voice recognition understands natural language, allowing drivers to control navigation, climate, and media without memorizing specific commands. Instead of saying "Navigate to 123 Main Street, Toronto, Ontario," a driver can say "Take me to 123 Main Street in Toronto," and the system processes the request.
Voice commands handle multiple functions:
- Setting navigation destinations
- Adjusting cabin temperature
- Selecting radio stations or playlists
- Sending text messages (dictation)
- Making phone calls
The system recognizes follow-up commands in the same conversation. After setting a destination, a driver can immediately say "Find a coffee shop along the route" without reactivating voice control.
Daily Use Case:
During a Highway 400 commute, a driver receives a text message. By saying "Read my messages," SYNC 4 reads the text aloud. The driver responds by saying "Reply: I'll be there in 20 minutes," and the system sends the message without manual typing.
Cloud-Based Navigation with Real-Time Traffic
SYNC 4's embedded navigation uses cloud connectivity to update routes based on current traffic conditions. When congestion appears on Highway 401 or construction closes lanes on Highway 400, the system recalculates the route and suggests alternatives before the driver reaches the delay.
Real-time traffic data factors in:
- Accidents and road closures
- Construction zones
- Weather-related slowdowns
- Live traffic speed on major routes
The system learns preferred routes over time and can suggest faster alternatives during recurring trips. For drivers with FordPass Connect subscriptions, navigation updates continue even when smartphones aren't connected.
Daily Use Case:
A driver heading from Collingwood to Mississauga during rush hour receives an alert about a Highway 400 backup. SYNC 4 automatically reroutes through secondary highways, saving 15 minutes without requiring manual intervention.
Split-Screen Multitasking on 13.2-Inch Touchscreen

Models equipped with the 13.2-inch SYNC 4 touchscreen support split-screen mode, dividing the display into two sections for simultaneous access to different functions. Common configurations include:
- Navigation map + media controls
- Navigation map + climate settings
- Phone contacts + navigation
- Media player + vehicle information
Drivers customize the split-screen layout through touchscreen menus, choosing which functions appear on each side. This reduces the need to switch between screens while driving, keeping critical information visible at all times.
Daily Use Case:
During a winter drive, a driver keeps navigation visible on the left side of the screen while monitoring tire pressure and temperature warnings on the right side, eliminating the need to toggle between menus.
FordPass Connect for Remote Start
FordPass Connect links the vehicle to a smartphone app, enabling remote functions before entering the vehicle. Remote start proves particularly useful during Ontario winters and summer heat, allowing drivers to precondition the cabin while the vehicle remains locked.
FordPass app features include:
- Remote engine start
- Remote lock/unlock
- Fuel level and range monitoring
- Vehicle health alerts
- Scheduled cabin preconditioning
The app also provides vehicle location tracking, useful in large parking lots or when multiple drivers share a vehicle. Wi-Fi hotspot capability (when equipped) supports up to 10 connected devices, extending internet access up to 15 metres from the vehicle.
Daily Use Case:
Before leaving work in Barrie on a January evening, a driver uses the FordPass app to start the engine and activate heated seats. By the time they reach the vehicle five minutes later, the interior is warm and the windshield is defrosted.
At a Glance: SYNC 4 Daily Features
|
Feature
|
Primary Function
|
Best Use Scenario
|
|
Wireless Apple CarPlay / Android Auto
|
Smartphone mirroring without cables
|
Music, podcasts, navigation apps, messaging
|
|
Enhanced Voice Recognition
|
Natural language control of vehicle functions
|
Hands-free navigation, calls, texts, climate adjustments
|
|
Cloud-Based Navigation
|
Real-time traffic updates and rerouting
|
Highway commutes, avoiding congestion on 401/400
|
|
Split-Screen Multitasking
|
View two functions simultaneously on 13.2" screen
|
Navigation + media, navigation + climate, phone + map
|
|
FordPass Connect
|
Remote start, lock, monitoring via smartphone
|
Winter preheating, summer cooling, vehicle location
|
How to Get Started with SYNC 4
Most SYNC 4 features activate automatically once smartphones are paired and FordPass is installed. Wireless smartphone pairing follows standard Bluetooth procedures: enable Bluetooth on the phone, select the vehicle name from available devices, and confirm the pairing code.
Voice commands begin by pressing the voice control button on the steering wheel (typically marked with a microphone icon). The system confirms it's listening, then processes spoken requests. For navigation, cloud connectivity requires an active FordPass Connect subscription or tethered smartphone internet.
Split-screen mode activates through the touchscreen's settings menu. Drivers tap the split-screen icon, select which functions to display on each half, and save the configuration. The layout remains active until manually changed.
Learn More at Hanna Motors Collingwood
SYNC 4 technology appears across Ford's current lineup, from compact SUVs to full-size trucks. Visit our team in Collingwood to explore SYNC 4 features in person, connect your smartphone, and test voice commands during a demonstration drive on Ontario roads.