Many Hanna Ford customers are members of families who have been dealing with us for many generations. Though many auto retailers report a decline in customer loyalty, we see just the opposite even as our customer base grows across Ontario. See below for some samples of how recent buyers feel about their dealings with Hanna Ford. And check out our FACEBOOK PAGE for more feedback and current contests.
Amy D.,Feb./13 - Hanna Motors is the place to buy a Ford! Presently under 3 Generation Family operated business! It is a family atmosphere, great people, great price and straight forward! You won't find a better deal anywhere else! Who cares about the fancy building and expense touch from other dealers, when you can get the BEST service at a place that treat you like they want to be treated. Great Place. Thank You Hanna Motors!
Tom Z.,Feb./13 - Hanna motors did an exceptional job, we spoke with all 3 generations and they were all great, particularly John. In comparison to some of the other Ford dealerships we visited, we felt at ease and no pressure, yet they were very competent and we felt we could trust them. We have already recommended Hanna Motors to friends and family, as we were so pleased with their service. Some of your Toronto-area dealerships could learn from their style of selling vehicles.
Helen G.,Feb./13 - I was very impressed with the service that I received. Scott was always available for any questions or concerns I had. I will definitely be staying with Ford motors. Mathew in the service department is always very pleasant and efficient.
Grant C.,Dec./12 - Very Pleasant, Excellent Selection, good Website with Inventory available!
Stephen C.,Dec./12 - We bought a used 2010 Escape a year and a half ago and traded it in on a 2013 Escape. Kevin Johnston,our salesman did a fine sales job.
Paul H., Nov/12 - John Hanna is a very honest person and very knowledgeable!
Don C., Nov/12 - The salesman was a nice young man, Very interested in what he was doing. Very polite etc...I was very satisfied with my sales experience at Hanna Motors.
Jeffrey C.,Nov./12 - My salesperson was Scott Nichol - He was outstanding! This is my third truck I have purchased from Scott. He is very knowledgeable with a NO pressure approach. He went the extra mile to find the exact truck I wanted which was hard as their were only a few left in Ontario. He put together the deal at a great price! Would highly recommend Scott and Rene! Excellent guys!
Dennis & Kay F.,Nov./12 - I had not met or knew the salesperson before our purchase; but during the sale and after: I would recommend Rene Dorval: He could not do enough for us! Very knowledgeable on Fords and trustworthy! Ford Motor Co. is blessed to have Hanna Motors and staff on their team! Would definitely recommend Hanna Motors to anyone! Thanks Rene! Thank You Hanna Motors.
Tammy B., Nov./12 - I have dealt with other Ford Dealers in the past (Barrie Ford & Douglas Ford) and I have to say Hanna Motors was the best experience I have had. I would NOT go back to the other dealerships again even though they are both within 15 mins of my home. I would drive the 45 mins to return to Hanna Motors. John Hanna and his staff were amazing.
Basil G., Nov./12 - I live in mississauga Ontario and Hanna Motors is located in Collingwood ontario, it was worth the drive to Hanna Motors. Rene Dorval, our sales rep. was the best i had compared to the other ford dealerships i visited when shopping for the Ford Edge. Good Job Hanna Motors.
Robert J., Oct/12 - The salesman was very knowledgeable and helpful in helping to decide the right vehicle to suit my needs. I looked for three weeks at vehilces and previous customers had highly recommended Hanna Motors.
John M., Oct/12 - This was my first truck I've ever purchased new, and I have to say, Scott at Hanna Ford made this experience for me very comforting and convenient and trouble free which eased my decision and happy that I made the decision to follow through with the purchase.
Dexter G., Oct./12 - The sales department at Hanna Ford was committed to providing me with the best service. A short deadline for delivery was presented but they went above and beyond all I could have ever expected to ensure I have my truck on time.
Ralph B., Oct./12 - I came across Hanna Fords web site looking for a Barrie Ford dealer and found some of their statements a little hard to believe. I decided to check them out and about 11pm I sent off a request for a trade in value for my vehicle and Scott N. was back to me just before midnight. I met Scott at Hanna the next day and found him to be easy to deal with and down to earth. Through the purchase process there were no silly surprises and at every turn Scott was honest and obliging making sure the purchase and delivery of my new F150 came off with out a hitch. I've purchased a number of vehicles over forty years and worked for three new car dealerships and must admit have become a little jaded in regards to auto dealerships. That was until I dealt with Hanna Ford and Scott N. I found them to be a refreshing change from what I had grown to believe was the norm. Hanna Ford lived up to statements made on their web site. In short they practice what they preach, which is rare these days. I love the truck and it's the first vehicle I've ever taken delivery of that had no issues, enjoyed the dealership and wouldn't think of going anywhere else. I've never allowed any dealerships name plate to remain on any of my vehicles. Hanna's name remains on my pickup. Thanks Scott. Regards!
James S.,Oct./12 - How pleasant it was to deal with Hanna Motor Sales - After a very Unpleasant experience at a Toronto dealer.
Steve T., Oct./12 - George Conn was very informative and attentive.
Darrin W., Oct./12 - Dealt with Kevin Johnston, very nice to deal with. To the point. No pressure. It was a pleasure!
Lynn D., Sept./12 - Rene is a wonderful sales person, always pleasant, always smiling. My husband bought a F-150 from him 2 years ago and the experience was as professional then as it is now. Thank You Rene!
Steve D., Aug/12 - Buying a new vehicle is always such a hassle!! I always shop for the best price, and always end up coming back to Hanna because they always have the best price, without the games that other dealers play. Hanna sets the benchmark for other dealers to achieve!
Robert M.,Aug/12 - Staff was good. Scott Nichol was good, i didn't give him a real chance to show me much or explain too much. I went in looking at trucks and bought one, but i had another place that i had too be. So i rushed him, there price was great and the gentleman that owns the dealership was incredibly nice. Thank you.
Robert D.,July/12 - Enjoyed shopping for and getting a new car. This is our first new car since 1988 when we bought a Ford Escort. Hanna Ford treated us much better than the other local new car dealers.
Michael N., July/12 - I live in Mississauga but spend most of my free time in the Collingwood area. I chose to shop and buy my new vehicle in Collingwood and am certainly glad I did. I am confident that I was treated better at Hanna than I would have been had I decided to shop/buy at a dealer in Mississauga or Toronto. I actively shopped the Suburban, Yukon XL, Armada and Sequoia in the Collingwood area and the initial sales experience at Hanna was superior to my initial interactions at the other dealers i.e. no pressure, no time sensitivity, no talking down the competition and they actually had inventory available to test drive (i.e. Toyota and Nissan did not)..... I felt I could trust my salesperson. I believe I was more than fairly treated in the deal and Hanna went to extraordinary measures to attain the vehicle I wanted in the time that I requested. Rene Dorval (salesperson) and Hanna earned my trust through this process and I will definitely be looking to give them recommendations and my business in the future.
Mary S., July/12 - Very Excellent Sales techniques. Pleasant and willing to answer all questions and take the time to explain thoroughly. I was given the time I needed to make a decision and did not feel rushed or forced. Thank you Hanna Motors.
Nathan P., April/12 - Very easy to deal with the people at Hanna's. Absolutely no pressure to buy, which made me want to deal with them more.
David S., April/12 - Excellent experience. The salesman Scott Nichol was great. Everything was done over the internet, via e-mail and phone which made the whole experience extremely easy. Only needed to go to the dealership to drop off the trade and sign the contract. Scott couldn't make the delivery day for personal reasons but he arranged for James to go over the vehicle and he did an excellent job. Looking forward to the service experience.
Donna & Orville B., April/12 - George Conn is a gentleman salesman. My husband bought a used 50 black ford in 1958 and always been FORD until 5 yrs ago we purchased a 5 yr old Rendezvous but never adapted to it. This is our 1st new car at 50 yrs of marriage and we are thrilled with it (moon roof, leather heated seats) are a plus. Sync did not need explaining as we have grandchildren that will take time to go into that. We also have a Apple Red 2000 Mustang for good weather only which we love. My husband worked for 38 yrs doing body work at a Ford dealership near by and purchases were made there until 5 yrs ago. Our son is also a Ford man. We would recommend Hanna to anyone and especially George who we had a great experience with. He stayed with our financial issues without pressure and with that understanding it was ourselves that took us to the next level, SEL that was mainly for the seats, plus other things that came with that car. Also the free jacket and sweater.
Mark B., April/12 - Kevin was A1! Always returned my texts/calls/emails; Kept me informed on delivery and completion; very personable & professional. I never once felt pressured or mislead. I will and have recommended both Hanna Motors and Kevin to others at work. A great experience and AWESOME TRUCK!
Gary E., April/12 - Hanna Motors has been our choice for over 33 years. Ford vehicles are good but
it is the superior staff and service at Hanna's that keeps us returning. Rob
Coutts at the Stayner location is excellent.
Doug R., April/12 - I have always had great service with Hanna Ford. John and his staff do a great
job and I trust my vehicle is in good hands with them!
Bryan P., April/12 - Hanna is the only dealer i deal with and i will buy all my cars and trucks off Hanna.
Ken R., April/12 - Have dealt with the Hanna for 30 yrs, knew Ed, personally dealing with Jim or
any of the Hanna's, or any of their employees is always 1st classed. I
personally would not buy from a different dealer, even if I got a better price.
David S., April/12 - Excellent experience. The salesman Scott Nichol was great. Everything was done
over the internet, via e-mail and phone which made the whole experience
extremely easy. Only needed to go to the dealership to drop off the trade and
sign the contract. Scott couldn't make the delivery day for personal reasons but
he arranged for James to go over the vehicle and he did an excellent job.
Looking forward to the service experience.
Donna & Orville B., April/12 - George Conn is a gentleman salesman. My husband bought a used 50 black ford in
1958 and always been FORD until 5 yrs ago we purchased a 5 yr old Rendez-Vous but
never adapted to it. This is our lst new car at 50 yrs of marriage and we our
thrilled with it (moon roof, leather heated seats) are a plus. Sync did not need
explaining as we have grandchildren that will take time to go into that. We also
have a Apple Red 2000 Mustang for good weather only which we love. Don Bumstead
was my husbands employer for 38 yrs doing body work and purchases were made
there until 5 yrs ago. Our son is also a Ford man. We would recommend Hanna to
anyone and especially George who we had a great experience with. He stayed with
our financial issues without pressure and with that understanding it was
ourselves that took us to the next level, SEL that was mainly for the seats,
plus other things that came with that car. Also the free jacket and sweater.
Debra F., April/12 - I was extremely pleased with the work Kevin Johnson did in getting me the
vehicle I wanted.
Nathan P., April/12 - Very easy to deal with the people at Hanna's. Absolutely no pressure to buy,
which made me want to deal with them more.
Stan W., March/12 - Excellent Very personable, helpful, professional and knowledgeable.
Victor L., March/12 - A very professional and friendly place to go for car purchases and maintenance!
Mr. T.T., Feb/12 - Nothing bad to report and was 100% satisfied with Kevin our salesman. He's a
great guy ...... he bent over backwards for us. Thanks
Shawn M., Feb/12 - Hats off to Hanna motors awesome people To deal with!
Anne A., Jan/12 -Excellent, great service, great vehicle, outstanding sales service and after
Andre L. Dec/11 - I have purchased 5 vehicles for my company from hanna Motors. Dealing with Rene
was a large part of that. I had found a used F-150 on the internet for Hanna
Motors. I was very pleased with both the vehicle and service provided by Rene
that I wanted to do business with him again. Even though we are more than 100km
away from the dealership if these vehicles are as reliable as I hope we will
definitely do business with Hanna motors again.
Don H., March/11 - The dealership had already closed when I arrived and the owner John saw me pulling
into the parking lot and came back to assist me. Don opened the dealership up
and discussed my needs. I was very impressed with the attention I received. I
have already recommended Hanna to my neighbours and they just purchased a F150
from hanna. The price advertised was the price of the vehicle. At several other
dealerships I visited, they did not have the exact vehicle as advertised for the
price advertised. Every dealership bu Hanna Ford had a reason not to match the
price. Hanna was refreshing to buy from. I will purchase all future vehicles
Janet E., Feb/11 - The first business we did with John Hanna was leasing an Escape, and we were
treated so well that we've come back twice - the first time to buy an Escape
(about 3 years ago), and again to purchase my Fiesta. Also, we recommended John
Hanna to my mother, who was replacing a Honda Accord, and she purchased a Ford
Fusion from him. We find John and his staff very helpful and professional, and
always feel like we get treated fairly, so we keep coming back. Brenda K., Feb/11 - John and the team at Hanna
are very helpful, professional and easy to talk to. I felt like we were the
most important customer they had, even though I know they were very very busy
the day we bought our truck. It is a very comfortable atmosphere, with
salespeople who are trustworth and more interested in making sure you get what
you need than just making a sale. I would highly recommend Hanna as the ONLY
place to buy a vehicle.
Cliff & Marguerite, Sept/10 - Hi Rene. Within 5 minutes of arriving home on Wednesday, the neighbours were over looking at the new kid on the block. After a quick look, we got out the beer, wine and lawn chairs and had a party in the driveway. The Edge is a lovely car to drive, No rattles, just a smooth, safe, secure ride. Ford should be proud to have produced a car of this quality and it will compete well against foreign imports. Thanks again for all your help in selecting this car. We feel fortunate to have met you as there are few car salesman out there with your integrity and understanding. We will be back for the free oil changes you mentioned. Thanks.
S Foley, Sep/10 - Hanna Motors is the best dealership to deal with. They couldn't be more friendly or helpful.
J Parker Sep/10 - I will continue to take my vehicle to Hanna Mtrs. I wish you had sent me a form like this after my terrible service at Concept Ford in Georgetown. Hanna Mtrs is 2 hrs. from my home but I will continue to go there for their great concern and service.
K Gillespie, Sep/10 - the sales assosiate i dealt with was great about getting me exactly what
i was looking for in a vehicle, he was vary caring & great about
understanding what i was looking for in a vehicle right down to the
finest details. i was extremely satisfied with the sales service &
experience.he was extremely helpful when it came to locating &
delivering the perfect dream truck. the people there were great at
answering any further questions i had regarding my truck. service
department as fast and thorough as well when it came down to first
schedualed maintenence. they didnt make me feel pressured into getting
extra features & listenned to what i wanted.i definitly wouldnt go
anywhere else to buy my next vehicle & accessories.
thanks for the perfect truck
K Whitlock, Sep/10 - I had been looking for a long time and been to many dealerships.
My salesperson at Hanna Motors was the best I came across in any
dealership for any brand of vehicle.
Rene Dorval was so great to deal with that I wish I could buy more
vehicles from him. Not only was he knowledgeable and professional but he
spoke to me in both English and French which really helped me feel
comfortable with the purchase.
I have sent friends and family to Hanna Motors and will continue to do
so thanks to Rene.
J Moore, Sep/10 - We keep returning to Hanna Motors for several reasons. The two major factors are the professionalism of Kevin our sales person and the excellent service department which always exceeds our expectations. It's pleasure to do business with Hanna Motors.
L Irwin, Sep/10 - We are always made welcome at Hanna's and are treated well.
C Harvey, Sep/10 - Rene Dorval sales person was polite friendly and knowledgeable. Thanks.
W Vannamen, Sep/10 - John Hanna and the Hanna Ford staff were excellent and made our purchase experience great.
D Noble, Sep/10 - EXCELLENT
W Columbus, Sep/10 - Great as usual. George Conn is great.
J Gilliland, Sep/10 - Service was good and a kit was installed to cure the noise the steering
made when you turned lock to lock while stationary. However we are
noticing this sound a bit again. We will advise Hannah when we bring in
the Escape for an oil change.
C Pinnel, Sep/10 - Very Helpful, knowledgeable and did not push to make the sale. Definitely enjoyed becoming part of the Ford family. Thanks.
M Atkinson, Sep/10 - I purchased my first vehicle from Hanna's at 17 and this is my fourth. Good place to do business. It is nice to see that Ford has not pushed small family business aside as GM & John Deere have done.
A Bellamy, Sep/10 - Excellent!!!
B Wensley, Sep/10 - This is the third vehicle we have purchased from Scott Nichol - he is very professional and we trust him completely.
S Ochnio, Sep/10 - Our sales rep was great at answering all of our questions and concerns
and letting us take our time (over days) about getting the vehicle that
best suited our needs and finances. Great experience at Hanna overall.
P Ring, Sep/10 - Love the Truck!. Hoping at 100,000 I'm still saying that.
Robin H, Aug/10 - Our sales rep (George Conn) was very professional and handled the deal without the pressure and stress I have been used to in the GTA. There was a problem of delivery on the ETA but that was caused by the Oakville plant doing a complete Q.A. inspection after vehicle was ready to ship. George gave me a loaner at no charge. My Edge is the best riding vehicle ever.
Frances H, Aug/10 - Don Parkes, at Hanna's Stayner location, was very patient with me & helpful in my final decision to purchase a Fusion. I was very happy to do business with him.
R-Kenneth R, Aug/10 - Found all the staff I encountered to be very courteous, friendly and
helpful. Rene Dorval, our principal sales rep, was great. A pleasure
dealing with him and all the staff we were in contact with.
Jaqueline N, Aug/10 - I visited 3 Ford dealerships including Hanna Motor Sales prior to purchasing the Ford Escape. The 2 other dealerships could not meet my predetermined requirements. Hanna was able to meet and exceed these requirements. They are very professional.
William W, Jul/10 - Great service by a great dealership!
Donald P, Jul/10 - EXCELLENT...
Rick W, Jul/10 - The different departments at Hanna Motors seem to interact seamlessly to
ensure the purchase experience is professional and pleasant.
Marjorie R, Jul/10 - Excellent service, and I highly recommend René at Hanna Motors.
Kevin McN, Jul/10 - Purchased a 2010 FORD F150 Platinum 4x4 crew cab.
Love the vehicle but were surprised to find the passenger
lumbar support not working. Overall Hanna Ford experience
was excellent. Much better than a much bigger dealership,
located closer to my house.
Donald P, Jul/10 - EXCELLENT!
Franco R, June/10 - Scott was 1st calss. He made sure that my wife and I were given all the information and made the experience excellent for us. Thanks!
John G, June/10 - Our sales experience was very good - really liked our salesman. Hard to
say much on the Escape until we have had it for at least a year. This
is the first Ford or North American car (7 Japanese vehicles since 1980
as I work for a Japanese company) and I wanted someone to know at Ford
that there were only two reasons why I bought this vehicle - we rented
one in B.C. last year and my wife loved it (it is actually her Escape).
The second reason was the Ford did not have their hand out for
government assistance when GM and Chrysler did. I said to my wife if I
ever buy a North American vehicle again it will only be a Ford and she
agreed. Keep up the good work Ford!
William H, June/10 - I was treated with the utmost respect. I changed from a GM product to Ford because of that. The GM dealership had no respect for me. I have been a GM person for 20 years and have switched. Rene Dorval was excellent to deal with. and was one of the main reasons why I bought a Ford. My whole overall experience was fantastic.
Anita M, May/10 - Morning Rene, just realized now after i listened to our messages that there was one from Ford wondering how we were liking our escape. Well, we LOVE IT!!!!!!!!!! Besides our house, definitely the best thing we've bought so far, even the dog loves it. And thank you again for all of your help, it was greatly appreciated.
Patricia T, May/10 - Good morning Rene, I thought I would email you and let you know how much I love the Ranger I got from you a week ago. I am really enjoying it and I am very happy to be the new owner. Thanks for great service.
Alexander S, May/10 - Overall very good. No pressure felt by myself or my wife.
Douglas C, May/10 - Rene our sales person was very helpful & professional. Future service, I expect. Excellent.
Frank DeV, May/10 - very easy people to deal with.
Gloria L, May/10 - Hanna Motors is a very professional business. The staff are all very friendly & helpful. My company provides a Ford Focus Wagon. I was so happy with it & the service, I opted for another.
Sherree B, May/10 - My vehicle was at Hanna's for an oil change. I also receive excellent service when I am there. I am always treated with respect, and because they know that I go nowhere else for service, things do not need to be explained to me unless necessary.
Michael K, May/10 - Very satisfied. Had opportunity to take home more than one vehicle. Knowledgeable and courteous sales representative, whom I have already recommended to a friend. We just returned from a trip to S. Carolina and are very impressed with comfort, fuel economy and overall performance.
Kim S, Apr-10 - I am very pleased with Hanna Motors.
Werner B, Apr-10 - I purchased my F250 from Jack Maclean at Hanna Motors - had what I wanted in stock and at a better price and deal. It was straight forward - no games. They did not judge me by my appearance - made me feel welcome and my business appreciated. There were cracks in the chrome & rust spots on tow hooks on delivery. Jack took photos and would have swapped out bumper except too late on Saturday. Two dealerships in Burlington and two dealerships in Hamilton would not address bumper replacement - told me to return to Collingwood - point of purchase - would of helped me if mechanical problem - but appearance only and marked on bill of purchase - All stated that Ford Co. could be sticky on warranty. Hanna Motors scheduled my return at my convenience - met me at door when I arrived - offered me a courtesy car for 2 hrs (repair) - I declined - gave me a newspaper & coffee - showed me their repair shop & directed me to a nice restaurant for breakfast. Jack had offered me a tank of gas because I had to return to Collingwood - made good - past full. The parking lot is jammed full - The showroom is not fancy - But the people are great - not like some of the b__s__ artists here in Hamilton and Burlington. I regret it's a 3 hr drive - Otherwise I would take my vehicle there for service. I will definitely recommend anyone to contact them if they wish to purchase a Ford product.
David M, Apr-10 - Alway received prompt and courteous service.
Susan G, Mar-10 - Have always been completely satisfied with service - Everyone friendly and helpful - Take time to answer questions - Top recommendations for Hanna Ford.
Carl McC, Mar-10 - THE BEST!
Kathleen S, Feb-10 - I also own a Ford Escort wagon which is serviced at Hanna's in Stayner. My decision to buy the F150 was a result of the great service and friendly professionals at Hanna's, as well as the reliability of my Escort. The purchase experience was professional, friendly & informative with no pressure.
Kenneth G, Feb-10 - We would recommend Hanna Ford to anyone wanting friendly, thorough service! Scott went out of his way to accommodate us! Thank You!
Shirley E, Jan-10 - I live in Peterborough. I went to Collingwood to buy my Fusion on advice of my daughter who has dealt there @ Hanna Motors x 2 & I got a much better deal in Collingwood & very courteous & respectful service...
Cindy H, Jan-10 - Buying a car is a chore for me. I did a lot of research, visited and drove many vehicles before deciding what I would buy. Scott was very patient and always courteous during my many visits to Hanna Ford. I'm still getting used to my Escape, but I like it very much.
Heather T, Jan-10 - Excellent service - Scott made the experience painless. Love the truck a lot.
Dave C, Jan-10- OUTSTANDING!!
John S, Jan-10 - Outstanding vehicle - am thrilled with it. Will never buy a GM product again. Hanna sales team is great - honest & pleasant, no pressure.
Donald C, Dec-09 - Totally satisfied, Great dealership! Have had 16 years with them.
Brent M, Dec-09 - As you can see by this survey I was completely satisfied. Our salesman was great... "Scott Nichol" THANKS.
Robert K, Dec-09 - I have been a long time with Hanna, and I will continue, thanks to (George W Conn) salesman
Shawn T, Dec-09 - Scott at Hanna Motor Sales was excellent and helpful from the first time I talked to him on the phone to when we picked up our new F150. We live over 2 hours away from the dealership and it was well worth the drive to find what we were looking for and at the right price!!! Thanks again Scott and Hanna Motors
Ronald D, Dec-09 - Hanna's are Excellent! Great Staff!
Catherine B, Dec-09 - Kevin Johnston was great. Others thought I was "silly" buying a truck F150. But when I spoke with Kevin he just made my decision easier and confirmed my choice was the right one. I'm absolutely in love with my F150 Lariat series. Has everything I need and want. Thanks, CB.
Ashley E, Dec-09 - Hanna Motors is a small dealership and I believe Scott Nichol to be one of the best sales reps in Ontario. Scott goes the extra mile. I've been to a few Ford dealerships and nothing compares to Hanna and no one surpasses Scott in customer service.
Terry W, Dec-09 - Overall Great Experience! Thank You!